Ordering

  • Can I return my item(s)?

    Most items, in new and re-sellable condition, can be returned for a full refund of the item cost on orders with paid shipping, or 80% of the item cost if we shipped your order for free. Custom made items, such as roof tarps, cannot be returned. Some other items may disclaim in the product descrip...
  • Do you accept purchase orders?

    We accept purchase orders from schools, cities and municipalities, parks & recreation departments, government organizations and churches. For all other organizations and individuals, payment must be received in advance either by credit or debit card, PayPal, Amazon Pay, or check. How to Plac...
  • Do you charge sales tax?

    Sales tax may be due on your purchase. Currently, PlaysetParts.com collects sales tax on purchases delivered into the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Massachusetts, Michigan, Missouri, North Carolina, Ohio, Pennsylvania, T...
  • Do you have any coupons?

    The best way to take advantage of any promotions we may be running is to sign-up for our email list. If there are any sales happening, you will be the first to know! 😄 Please note there are coupon sites out there that we are not affiliated with. They list invalid and bogus codes all the time. We...
  • How can I edit my order?

    Before Payment Before you have completed your order, you can always adjust the items in your cart by visiting the Shopping Cart page. A link to this page can be found near the top of our website. From here, you can change quantities and delete items. Additionally, you can estimate shipping optio...
  • How do I apply a coupon?

    You can apply valid coupons in two spots on our store. 1) On the Cart Page On the View Cart page, use the "Apply Coupon" option near the subtotal. Enter the coupon and click "Apply". If the coupon is valid and your order meets the requirements for the discount it will apply to your cart. 2)...
  • How to apply for sales tax exemption

    If you are with an organization that has a sales tax exemption, such as a school, church, non-profit, or federal agency, we will be happy to set up an account for you in order to exempt your orders from sales tax. There are two ways we can do this: You can place the order (with tax) after which...
  • My coupon isn't working. Can you help?

    Why certainly! If you have a valid coupon and it will not apply to your cart, there are a few reasons why it may not have worked: The coupon is invalid. There are hundreds of bogus coupon sites on the internet that are trying to get clicks by offering bogus or very old coupons for stores. These ...